Contact information

Customer Support

At Seltrivarix, we are committed to providing timely and reliable customer assistance. If you have any questions regarding orders, shipping, returns, or general inquiries, our support team is ready to help.

We aim to respond to all messages as quickly as possible during business hours.

How to Reach Us

The fastest way to contact our support team is via email. Please include your order details when contacting us to help us resolve your issue more efficiently.

Email inquiries are typically handled in the order they are received.

Support Availability

Our customer service team operates during standard business hours and may not be available on weekends or public holidays. However, all messages will be reviewed and responded to as soon as possible.

Response Time

We usually respond within 24–48 business hours depending on inquiry volume.

Important Notes

To ensure faster support:

  • Provide your order number when applicable

  • Use the same email used for purchase

  • Clearly describe your issue or request

Contact

Phone: +1 (312) 532-7606

Email: service@seltrivarix.com

Address: 4650 N Malden St #E,Chicago, IL 60640, United States

Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (CT, Central Time)